Fed up with disjointed software applications and diminishing product support on a soon-to-be-obsolete ERP system, the IT and administrative teams at Alma College in Alma, MI, started looking for a better alternative.
CIO Michael Statmore explains how Post University ramped up its prospective student system with a little help from his eight-member central IT team and a cloud-based customer relationship management system.
A company that provides tuition management to K-12 and higher education payment systems will be adding a service that allows the families of international students to make payments in the currency of their home countries.
Educational software provider Campus Management, makers of CampusVue software, will partner with StarRez, a provider of student housing software.
One Oregon university will deploy a continuing education management system to help cut costs on the administration of certificate programs.
A company that develops business intelligence software is making its software suite available free to colleges and universities to use in the classroom.
A small, private university in Michigan has deployed a new student recruitment manager to help meet aggressive enrollment goals for its undergraduate and graduate degree programs.
Private, for-profit institutions could greatly improve their responsiveness to prospective students. A recent study found that nine out of 10 private colleges and universities fail to reply to new inquiries by phone from prospective students within the first 12 hours; four out of 10 let a full day go by before they reply.
New York's Sarah Lawrence College spent two years selecting and rolling out a new enterprise resource planning system--one that, unlike its legacy system, wouldn't require pulling staff out of retirement to maintain.
To meet the expectations of today's tech-savvy students, colleges and universities are looking for ways to speed up their processes and provide better services for their No. 1 customer.