Administrative/Business Tools


An Issue of Credibility

In the new world of campus technology, credibility has never been more important.

Breaking the Ice

6 ideas to help vendors and IT leaders forge a more productive relationship.



Grading Online Evaluations

Schools see valuable opportunities in moving course evaluations online, but only if they can raise student-participation levels.

Tiffin U Deploys Virtual Student Orientation Program

Tiffin University has deployed a virtual student orientation program that, starting with the school's distance learning population, will allow the Tiffin staff to "be more efficient and effective and to provide more convenience to our students," the school said.

Becker College Turns to SaaS Student Retention System

As part of its effort to improve graduation and retention rates, Becker College has adopted a hosted early alert tool and a case management system from Starfish Retention Solutions.

Leads360 Unveils Admissions Call System

Leads360 has released Dial-IQ Inbound and Dial-IQ Multi-line for college and university admissions departments.

Jenzabar Launches Cloud-Based Recruitment Manager

Higher education enterprise software and services developer Jenzabar has launched a new enrollment management solution, Jenzabar Recruitment Manager.

Keeping Service and Support Up When Budgets Go Down

When funding levels are reduced, IT leadership struggles to find ways to continue delivering expected levels of service and support. Joe Traino, CTO at Coconino Community College in Arizona, says that while the current economic environment seems daunting, creative strategies and partnerships will help IT departments run the institution's technology infrastructure more efficiently without reducing services--and may even present opportunities for new resources and services.

Are Warranties Warranted?

Boilerplate equipment warranties are giving way to negotiated agreements that give institutions the ability to manage their IT operations more efficiently and strategically.

Rereading the Green

A year after being rocked by scandal, LACCD aims to turn its tarnished reputation green again.