A new survey from Oracle revealed that the majority of students say that the quality of student services directly affects their overall satisfaction with their school, but just about half say their schools meet their customer service expectations.
The smart use of business intelligence has turned around graduate admissions at Wayne State University.
With today's emphasis on student success and retention, along with more restrictive funding that's increasingly performance-based, community colleges are sharpening their strategic decision making and gearing up their toolboxes with predictive analytics.
King's University, based in Van Nuys, CA, has migrated to a Web-based academic enterprise resource planning (ERP) system to replace its existing on-premises system.
WCET, the WICHE Cooperative for Educational Technologies, has been awarded $2.56 million from the Bill & Melinda Gates Foundation to validate and extend the PAR Framework Project, ongoing research into the use of predictive analytics on a large-scale federated database to support decision making that removes barriers to student success.
Working at a university that gets 45,000 applications for 3,800 spaces, Cal Poly-San Luis Obispo Associate Vice Provost for Marketing and Enrollment Development James Maraviglia is grateful every day for the efficiency and effectiveness of the institution's CRM system.
Timothy Chester has been named vice president for information technology at the University of Georgia, becoming the first person to hold the title.
Software provider Campus Management has partnered with professional services firm EC Group, which will provide financial aid delivery and federal compliance consulting services.
U Georgia expects to bolster student services and tighten institutional processes with deployment of its new administrative system.
Villanova students get hands-on experience tackling real-world business issues, thanks to a new grant program that provides educators with free licenses of business intelligence software to use in their curriculum.