Every major cloud-based service builds reporting into its product, allowing colleges and universities to base decisions on solid data--and hopefully improve both their products and the customer experience.
Whether a school uses a public or private cloud, one of the big upsides is the ability to implement solutions quickly in response to customer requests.
In a two-part series, CT provides IT administrators with an easy-to-understand primer to help them educate campus constituents about the cloud and what it can do for their institutions.
Microsoft has opened its Microsoft Assessment and Planning (MAP) Toolkit 6.5 Beta review program.
The University of New Brunswick is establishing a new Cisco Chair in Advanced Learning Technologies to promote, support, and lead innovation at the university through industry-linked projects.
LoudCloud Systems has added a pair of modules, virtual classroom and e-file cabinet, to its learning management system (LMS) for higher education.
Oracle has entered into an agreement to buy RightNow Technologies, a provider of cloud-based customer service to call centers, the Web, and social networks.
As the new Campus Computing Survey showed, cloud computing in higher ed isn't spreading quite as fast as the hype. But where necessity dictates a shift in IT practices, cloud computing is making some significant headway, as four campus CIOs explained at a recent Educause event.
The results of a nationwide survey about technology in higher education suggest that the growth of mobile computing on campus has been dramatic in the last year, but that despite the attention paid to cloud computing, most universities are taking a wait-and-see approach for most applications beyond e-mail.
Datatel has revised its services offerings to provide as little or as much support for its IT applications as its institutional customers want. The company, whose flagship offering, Colleague, powers enterprise operations for hundreds of universities and colleges in the country, said it now also offers that suite of applications in a software-as-a-service (SaaS) model.