The outlook for IT services, software, and devices is looking up. According to a new forecast, worldwide IT spending across all sectors will grow by $249 billion in 2013, reaching $3.74 trillion--up 4.2 percent from 2012.
A new free online service promises to help organizations troubleshoot potential problems areas in their networks and provide point-in-time reporting of every device.
The IT industry's transition to mobile computing, cloud services, social networking, and big data technologies--collectively referred to as the third platform--will accelerate in 2013, according to IDC Predictions 2013: Competing on the 3rd Platform, a recent report from International Data Corporation.
Here are four ways to make sure your college is ready to host the many different mobile devices that are making their way onto campus.
The University of Roehampton, which operates four colleges serving 9,000 students in London, has rolled out new service desk software for IT and other departments.
Western Connecticut State University has begun the arduous process of notifying its campus community by mail about a data exposure that lasted for more than three years.
In response to a growing and changing skills gap, IBM has introduced what it's calling the "largest expansion" of its Academic Initiative since the program began in 2003.
Six IT professionals share their favorite tools for tackling both tech and everyday tasks.
The University for the Creative Arts in England has adopted a new secure remote support solution to provide remote technical support to its technologically and geographically diverse staff.
Help-Desk-Software.com is making its Help Desk Premier software available for free to educational organizations until the end of this year.