SAIT Polytechnic in Alberta, Canada has switched to a unified help desk application for its academic and administrative departments to improve technical support across the campus.
As new Wi-Fi standard 802.11ac begins to make inroads into schools, Fluke Networks is introducing updated editions of its tools for designing and troubleshooting wireless networks.
The University of Alabama at Birmingham has drastically increased the speed of its on-campus residential network, with an upgrade that has brought 250 Mbps connections to each resident in all five of its residence halls.
Campus IT is a disjointed effort at most campuses. For example, in more than four out of five colleges and universities, IT professionals report that they do not regularly develop joint plans with academic departments for IT initiatives. These are some of the results that came out of a survey of 152 higher ed IT people in June by MeriTalk, a government-focused Web site.
The University of Sussex in the United Kingdom has implemented a new software-defined storage system to improve network performance and support future expansion of its IT infrastructure.
Penn State has replaced its Java-based remote access system with a clientless solution to provide students and faculty with access to university software from anywhere, through virtually any device.
At the CT 2014 conference this week in Boston, one former CIO told attendees that education is not "about gathering terabytes of data and asking it to tell me the patterns." Instead, he argued for the potential of "small data" to create a personalized learning experiences that cut down on student frustration and confusion.
Nearly every large organization has experienced some kind of "significant" IT security incident in the last year, such as a phishing attack, compliance policy violation or unsanctioned device or application use. These are some of the findings of a research project done by IDG Connect for ForeScout, a company that sells security products.
Student employees account for more than half of Southern Illinois University's IT staff. Here's why the benefits of student labor outweigh the risks.
Southern Illinois University has adopted an Internet Protocol Address Management solution in an effort to improve network visibility, reduce the risk of error and to share administrative requirements between teams.