Recruitment & Retention


Leveraging IT for Student Recruitment

CIO Michael Statmore explains how Post University ramped up its prospective student system with a little help from his eight-member central IT team and a cloud-based customer relationship management system.

Oregon University Deploys Lifelong Learning Software

One Oregon university will deploy a continuing education management system to help cut costs on the administration of certificate programs.

U Texas System's $10 Million MyEdu Investment Hit by Controversy

In a controversial decision, the University of Texas System will be investing $10 million into a service intended to bolster student success among its 15 campuses.

Equella 5.1 Gets Office Enhancements, YouTube Integration

Pearson recently released an update to its digital repository, Equella. The 5.1 release includes new tools for working with Microsoft Office files, new notifications, and integration with Flickr and YouTube.

3 Universities Bring Private Social Networking into Retention Efforts

Three institutions in the last month have launched a system from Copley Retention Systems intended to keep students more engaged with their learning programs.



7 Ways to Streamline Student Services

To meet the expectations of today's tech-savvy students, colleges and universities are looking for ways to speed up their processes and provide better services for their No. 1 customer.

University College Expands Student Services to Facebook and Mobile Devices

University College at Texas Tech University is using RightNow Technologies customer relationship suite to connect and provide services to students through Facebook and mobile devices.

College of William and Mary Chooses Cloud-Based CRM System

The College of William and Mary in Williamsburg, VA, has decided to change customer relationship management systems to "enhance our ability to communicate with prospects and make it possible to maintain an ongoing conversation," according to Senior Associate Dean of Admissions Tim Wolfe.

Datatel Recruiter 2.0 Allows Move to and from SaaS Model

Datatel has updated its application for student enrollment. Version 2.0 of Recruiter includes a deployment option that allows customers to shift from the on-premises version of the application to a software-as-a-service (SaaS) model or vice versa.

Miami University Implements CRM for Student Recruitment and Communications

Miami University in Ohio is replacing its legacy admissions software with a new customer relationship management (CRM) system, which will enable the institution to use a single tool to track students from recruitment, to application, and through to matriculation at the university. The CRM system will also assist the university with alumni relations and student, faculty, and staff communication.