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Collin County Community College District: Online Class Schedule Proves Successful
4/29/2003
"We've been impressed with the number of times the course schedule has been downloaded, and from everything we've heard, students are very happy with it," says Dr. Toni Jenkins, CCCCD Executive Vice President. "Students could go to the Web site for information before, it's just that it was very hard to find. There were multiple PDFs, so it wasn't very user friendly, and students couldn't search the online information. With the MultiView application we are able to provide better information to the students, academic advisors, and the community," she explains.
The downloadable application requires the student to have access to a computer and modem, but it makes no difference whether the student is using high-speed DSL or a slower dial-up modem. For the college, the downloadable application has not caused a bandwidth bottleneck on the campus servers, as would be the case with a completely online class schedule.
Students and administrators have found the application effective in providing class schedule information. The application was also a key factor in the selection of the Collin County Community College District Web site for the prestigious Center for Digital Government Best of the Web first place award in the higher education category.
"MultiView has been a tremendous partner in developing our Internet/ desktop class schedule, and its contribution to our Web site has played a major role in our winning the ‘Best of the Web' award," says Jenkins. "[MultiView] has worked diligently to make this product something that is extremely versatile, usable, and beneficial to the students," she adds.
Looking to the Future
The number of times the class schedule has been downloaded exceeded the expectations
of the college, and it has been particularly satisfying that the students have
required minimal support in using the new system. Every time a student updates
information in the application the college is collecting zip codes from a registration
screen in the MultiView software. This information will be compared with enrollments
to determine a mailing strategy for the printed schedule. It is clear the college
will be able to save on printing and mailing costs in the future. They anticipate
covering the cost of creating and maintaining the MultiView version of the class
schedule and freeing up a portion of the marketing budget for other promotional
activities.
The class schedule launched in May of 2002 only included credit courses. Because of its success, CCCCD decided to post the Continuing Education class schedule in the same format, placing it on the college Web site in August 2002.
For more information, contact Dr. Toni P. Jenkins, Executive Vice President, CCCCD, at tjenkins@ccccd.edu.
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