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Picking at a Virus-Ridden Corpse, Part II

9/24/2003


2. Issues with E-mail
Am I the only one who's fed up with receiving non-delivery notices about virus-infested e-mail that I didn't send?

If an antivirus gateway is smart enough to detect the type of virus that's present in a message it receives, it should also be smart enough to identify virus strains which are known to always forge the "From" header. Do not report non-delivery of virus infested e-mail to forged "senders!"

If you must report non-delivery of a message to someone, do header analysis and report it to the abuse-reporting contact for the net block that handed you the message. Don’t bug an innocent party who had the bad luck to get forged into a virus-laden message as the putative sender!

And if you do send a non-delivery notice, don’t include a complete 140K copy of the dang virus (even if you do "defang" it)!
While we're on the topic of e-mail, remind users that:

Rediscover the quiet efficiency and invulnerability of command-line plain-text e-mail! (Frank da Cruz of Columbia University d'es an eloquent job of making the case for returning to plain text e-mail in his Safe Network Computing: Windows Desktop" page.

3. Everyone's a System Administrator (And most of us discharge "our duties" poorly!)
Our most recent viral adventure made it pretty clear that everyone who has a computer is a system administrator, whether we want to be one or not, and that most of us aren't very good at that job.

Consider the user's side of a typical post-compromise security debriefing:


The list of ways that press-ganged amateur system administrators failed to perform is long and depressingly varied, but those failures should hardly be a surprise or a disappointment: users really aren’t system administrators!

The customary solution to the problem of end-user-as-crummy-sysadmin is to suggest substitution of some level of central IT automation: "We'll use just one model of workstation, and then have central IT remotely update all those systems when they need it." Right.



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