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9/26/2003
For Webster University, this means that information and services from our Jenzabar CX administrative system, our WebCT course management system, e-mail system, calendar, other applications and databases will be integrated and available from within a single portal. The benefits of the movement of data between these systems will be significant, including automatic creation of e-mail accounts, online courses, calendars and forums. The resulting digital campus will be open, interoperable, and extensible, allowing us to continue to bring new applications online, as they become available.Admittedly, the integration will present some challenges internally. It will force a cultural change, bringing together departments and people that seldom interacted in the past and who will have concerns about losing control of their data and business processes. In order to gain consensus on a solution, we will need to collaborate with, and get buy-in from, people in various departments, on the other side of the country, and even on the other side of ocean. But the integration, as well as the other tools and enhancements we are bringing to our portal, is essential.
Ultimately, the integration consolidation, and availability of self-service applications from a single sign-on, will prove beneficial to our user-base, resulting in an increased use of important back-end systems, increased communication between constituents, and decreased administrative burden. As a result, our portal will be more than a point of entry to the university; it will be an essential enabler of the institution’s goals.
Will Godfre (godfreyw@webster.edu) is the director of Web services at Webster University.
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