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New E-Mail System--Meeting the Needs of Students and Faculty
4/1/2004
The mail store is configured for 400GB mail storage and can be easily increased
to handle even more. The system handles the widely varying mail needs of students
and faculty members, some of whom are not university-based—such as vendors
and alumni.
Helping to keep the system secure is a university-wide policy that requires
users to change their password every 90 days. IT technicians have programmed
the system to remind each and every user that they must update their profile
by creating a new password ten days in advance of the date that they must make
the change. The system continually reminds users, until the deadline arrives.
Even if earthquakes strike the area, data will be safe. CSUN’s failsafe
system is about as good as it gets. Most servers in the university’s data
center are connected to redundant power supplies. Backing that up are UPS’s—for
uninterrupted power supplies—and backup generators. In the event of an
electrical blackout, CSUN generators, powered by diesel engines, will last indefinitely.
Migration to the new system took place only ten days—in September of
2002. About 50,000 user accounts were migrated, and the old directory was cleaned
up.
The new system’s speed is lightning fast. Normal mail delivery, if not
instantaneous, takes no longer than two seconds—or if the server is very
busy, perhaps 30 seconds. Complaints about slow-mail delivery are nonexistent.
David Sorkin (david.sorkin@csun.edu) is systems technical manager for Information
Technology Resources/Computer and Technology Services, at California State University
at Northridge.
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