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5/1/2004
When did you buy your first computer? Where did you buy it? How much did
you pay for it? When did you send your first e-mail? First visit the Web? Make
your first purchase from Amazon? First cite a URL in a blibiography or a course
syllabus?
These seemingly simple questions reveal a lot about our individual and institutional odyssey in the world of information technology. The nascent microcomputers of the late 1970s and early 1980s, including the first IBM PCs and Macintosh computers, introduced what Steve Gilbert and I tagged in a 1985 Change magazine article as “The New Computing in Higher Education.”
It has, indeed, been a journey. Technologies that did not exist or were simply emerging in 1985—personal computers, notebook computers, cell phones, PDAs, and the Web—today have moved from incidental to essential. These technologies, and others now emerging (for example, wireless) have made the transformation from costly conveniences to compelling, inexpensive, and ubiquitous necessities.
We—and our students—want and expect more: more technology tools, more digital content, more resources, more stuff!
That said, there is no question that our aspirations for information technology continue to exceed our individual and institutional capacity to innovate with and integrate technology into instruction and operations. The early adopters among us seem to integrate, effortlessly, all the emerging tools and technologies. In contrast, the rest of us are engaged in a continuing game of digital catch-up.
But even as our reach exceeds our grasp, what we can—indeed should—ask is, “how far we have come over the past two decades?” And we should also ask about the distance we have to go.
The easy metrics involve individuals and individual work: if you (like me!) are “middle-aged” and “mid-career” (somewhere between 40 and 65), the digital shadows of IT are everywhere: e-mail, word processing, PowerPoint presentations, course management systems, and instant messaging, coupled with the emerging ubiquity of wireless technologies and video, all serve as constant reminders of how much the work environment in academe (and elsewhere) has changed over the past two decades.
The Web, in particular, has dramatically enhanced, what was until about 1995, the largely unconnected desktop computer. The explosive growth of the Web has provided fingertip (well, keyboard) access to an incredibly rich and constantly growing array of resources that reside well beyond my office and time zone.
But for those of us in academe, there are also the instructional and operational aspects of technology. Here the critical issues are far more difficult to measure: instructional infrastructure and curricular deployment, as well as classroom and organizational impacts and outcomes.
Up close and personal, I think about the experiences of my son and daughter, one a college junior, the other heading off to college in fall 2004. They learned about computers in elementary and middle school, and were sent to the Web for information and resources for their class projects and term papers by the time they hit their teens. Their teachers and professors have used PowerPoint presentations in class and have included URLs in the syllabus. My children have textbooks that include CDs. A course management system seems to be widely used at my son’s college.
The Foundation for California Community Colleges (FCCC) has awarded a statewide emergency alert notification contract to Waterfall Mobile. The contract establishes Waterfall's AlertU as an approved technology through the official non-profit foundation for the California Community College (CCC) system office. Through this partnership, individual colleges may directly implement emergency communication services, eliminating lengthy technology evaluation and RFP processes.
King's College and Arizona State University have switched to Omnilert's e2Campus for emergency notification. Omnilert also has introduced a new program called the ENS Conversion Service that allows schools to bulk upload data from their previous emergency notification system into e2Campus at no charge.
Saint Joseph's University has begun deploying a Meru Networks wireless local area network across its Philadelphia campus as part of a multi-year effort to bring wireless coverage to every building on campus.
Organizations may have been slow to adopt Microsoft Windows Vista, but expect that to change by late 2008 to 2009, according to a Forrester Research report by Benjamin Gray et al., published last week.
Talisma Corp. announced version 8.0 of its constituent relationship management (CRM) application for higher education. The new release includes application management, a revamped user interface, two-way text messaging, personalized Web portals, and an ADA-compliant Web client, among other enhancements.
Two Pennsylvania teaching colleagues with an interest in music and technology are bringing remote experts into classrooms at almost no cost, using Skype's free videoconferencing technology.