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"Ctrl + Alt + Del" Is as Basic as "ABC"
9/7/2004
They are not familiar with the source of that "Giant Sucking Sound."
They're leaving the computer science fields in droves, with fewer of the freshmen this year likely to choose that area of matriculation than in recent memory. But as the Mindset List emphasizes, unless they really paid attention in a good history class, none of them remember Ross Perot and the predictions he made about outsourcing. (I have to wonder if even Perot foresaw that Indian companies would already be outsourcing their own work to the Philippines and Malaysia?)
They have been "dissing" and "burning" things all their lives.
For the next four years they'll be dissing the RIAA and the MPAA for efforts to stop the Class of 2007's efforts to create a reality within which music and movies are free. And if you find effective ways to stop illegal downloading and file sharing, they'll be dissing you.
They have always had a PIN number.
Unfortunately, it's probably the same one for everything they do--the ATM machine, the frequent flyer section of their favorite airline's Web site, their online bank, your campus facebook, and maybe their Windows log-on. It's a good thing we rarely let them choose their user name for the campus network anymore.
Which is why, even though so many of the Mindset List this year is technology-related, we shouldn't get excited and think that our technical support issues are over. It's a little early to be sure the latest worms and viruses won't still wreak havoc. And it's almost certain that the ease with which your staff has handled their IT issues so far is due to your preparation and implementation of lessons-learned--not necessarily to the level of sophistication and attention your newest users pay to IT security issues.
About the author: Terry Calhoun is Director of Communications and Publications for the Society
for College and University Planning (SCUP). You can contact him through CT's IT Trends forum by clicking here. View more articles by Terry Calhoun.
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