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Networking/Innovators

10/20/2005

Two innovative institutions move toward 21st-century networking and create models for other colleges and universities to pursue.

WHEN IT COMES TO NETWORKING, everything is new under the sun—at least, to colleges and universities looking for new ways to expand and enable connectivity on campus and beyond. For the two universities profiled here, new technological advances, groundbreaking Internet service providers, and thinking past the immediate curve were key.

Innovation: Forging a Super-Powered Converged Network

Innovator: Florida International University Interviewees: John P. McGowan, CIO and VP for Information Resources; Al Losada, director of Enterprise Technology and Support System and services background.

FIU operates the Miami-based AMPATH GigaPOP, a major point of presence for traffic to and from Latin America and throughout the Caribbean. [Editor’s note: The Webopedia (www.webopedia.com) defines GigaPOP as follows: “Short for gigabit Point of Presence, a network access point that supports data transfer rates of at least 1Gbps. Currently, only a few gigaPOPs exist, and they’re used primarily for accessing the I2 network. Each university that connects to I2 must do so through a gigaPOP, which connects the university’s LANs and WANs to the I2 network. Originally, 12 gigaPOPs were planned, each one serving half a dozen I2 members, but the number of gigaPOPs is likely to grow. Whereas the POPs maintained by ISPs are designed to allow low-speed modems to connect to the Internet, gigaPOPs are designed for fast access to a high-speed network, such as I2.] GigaPOP partners of FIU include CERN (the European Organization for Nuclear Research, in Switzerland), the University of Illinois-Chicago, California Institute of Technology, and the University of São Paulo (Brazil). Petabytes of data from astronomical observatories and high-energy physics research projects comprise some of the bandwidthintensive traffic into and out of the GigaPOP.

FIU also boasts a very robust internal campus network that carries converged voice and data traffic including unified messaging (combined voicemail and e-mail). It has a university-wide VoIP system and operates a 12-seat Cisco Systems (www.cisco.com) IPCC Express call center that takes 100,000 calls per year. The call center began life providing technology help desk services, utilizing BMC Remedy software (www.remedy.com). It was recently expanded to include enrollment support to better respond to student needs.

Network as the Great Enabler for Faculty and Students. So, how d'es this infrastructure benefit faculty and students? One way is via the creation of an on-campus grid of faculty computers to apply enhanced processing to collaborative research projects that need teraflops (measures of computer speed expressed as “a trillion floating point operations per second”) of processing power. The grid is also being extended to programs in biology, including a biodiversity project in Panama, and a partnership with the



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