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Web Case Study
Portal Power at Western Michigan
2/28/2007
“Students are very eager to speak up. When you genuinely ask them for their input, students will give you all kinds of feedback,” Kelly-Albertson says.
As the portal evolves, WMU continues to conduct focus groups with students to learn more about how they use it, and how their needs may change. Students are asked which applications they use in the portal, and how and where they get information about administrative processes and campus activities
In the near future, WMU plans to add additional applications to the portal. GoWMU users will be able to register vehicles, pay parking tickets, and access the university’s extensive library system, all from a single signon.
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Linda L. Briggs is a freelance writer based in San Diego, Calif.
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