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Raise Your BI IQ

6/1/2007

7

Focus on what people need to accomplish, not on the technology.

  • End users were not hired to open Excel files or create Word documents.
  • It's the processes and decisions that count, not the enabling technologies.
6

Conduct a report fit/gap analysis.

  • Dust off your business process analyses (BPAs) or create new ones.
  • Identify key performance indicators (KPIs) based on critical objectives from the BPAs.
  • Then... Fill in the gaps!
5

Steward your data.

  • Make sure everyone is using the same definitions.
  • Garbage in, garbage out--but one person's trash is another's treasure.
  • Establish a formal group that meets regularly to discuss the topic of managing data.
4

Have everyone access the same source of data.

  • Centralize data in a common format, documented with metadata.
  • Utilize an operational data store (ODS) to provide a stable view of formatted data.
3

Put easy-to-use reporting tools in your users' hands.

  • Move IT away from the role of providing reports.
  • Standardize on an institutionally supported set of reporting tools.
2

Draw upon the experiences of those who've been down the BI path.

  • Don't reinvent the wheel.
  • Look outside education for inspiration. Other industries have BI experience to share.
1

Communicate to change the culture.

  • The most difficult challenge that BI creates is the requirement to involve everyone, from presidents to administrative assistants, in creating useful information.
  • Communicate, communicate, communicate--with everyone.

Cite this Site

"Raise Your BI IQ," Campus Technology, 6/1/2007, http://www.campustechnology.com/article.aspx?aid=48232

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