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Interview

Textbook Publishing in a Flat World

8/6/2008


... Our model is saying, we're going to make less the first time, but we're going to get more students in that class to buy things, and they are going to buy them more consistently over that same timeframe. Our revenue flows over a two-year adoption are very similar to a traditional publisher.

That is secret sauce No. 1. Secret sauce No. 2 is we're also able to significantly reduce our cost of doing business. There is lots of process innovation that doesn't happen in big publishing companies.... I just fundamentally do not believe that we need 350 sales reps to sell, given that our model is so dramatically different. We need reps, no doubt. We need marketing, no doubt. But do we need nearly as much? I do not think so.

Schaffhauser: What's open source about Flat World's scheme?

Frank: There are two major drivers of what makes us open source. No. 1, there's a legal foundation. Our books are still copyrighted, although one difference is that our authors retain their copyright. We do not. They simply license it to us to be able to market and sell under our model. Nonetheless, when we make it available to a customer, we do so under a variation of a Creative Commons license, [which says] some of our rights are reserved and many rights are not reserved. They are given to the customer with the right to create a derivative on that original work.... The only restriction is that they need to attribute their derivative to the original authors and to Flat World; they need to make their version available under the license under which they got it; and they can't make commercial profit--they can't commercialize the thing that they have created.

There's also a technological foundation. You've got to give people a platform in which it is easy for them to make the kinds of changes they want to make. If you think about the average instructor, they have to cut themselves to fit the book and say, "I am going to make a syllabus. It's going to jump around in different places in the book. We're not going to cover that; I'm going to give you a reading on something else or some of my own problems or my own case study."

What we're saying is, "We're going to give it to you on a platform that allows you to make the book fit. You can reorganize chapters by clicking and dragging and dropping the sections. You can delete things at a click of a trash can. You can add your own Word file into our document, and it will paginate, it will be added to the table of contents, it will design it automatically to look like the rest of the book. We're giving them a platform to be able to do all that.

When a customer creates their own version--I just want to be clear about this--is this a Wiki? It isn't. We fundamentally believe that most customers who come to Flat World, they're going to be most interested in the original version of the book that is being authored and maintained by experts in the field that are highly recognized.

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