How to Stop Putting Out Fires and Solve IT Problems Fast
By creating a "problem manager" position, Wake Forest University has streamlined the way it addresses tech issues on campus.
MoreFoolproof Desktop Virtualization: 4 Easy Steps
The CIO of Lone Star College System discusses how to evaluate desktop virtualization opportunities, set up pilots, and ultimately establish a reliable production environment.
More6 Pitfalls of Cloud-Service Contracts
Before you sign on the dotted line, make sure your school has sorted out the legal aspects of any cloud-service contract. Here are six areas to consider.
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