CT Higher Education Solution Center: Constituent Relationship Management (CRM) -- Campus Technology

Solution Center: Constituent Relationship Management (CRM)

Welcome to Campus Technology’s Constituent Relationship Management (CRM) Solution Center. Here you will find the latest news, case studies, research, features, and more, related to constituent relationship management (CRM) in higher education.

Product Development | Feature

Taking Homegrown Products to Market

Universities are wrestling with the possibilities and pitfalls of making homegrown IT products available beyond their campuses. CT spoke with John Campbell, associate vice president for academic technologies at Purdue University (IN), about the school's decision to choose a commercial partnership over an open source approach when marketing Signals, its student-retention program. Read More

Predictive Analytics | Viewpoint

The Predictive Analytics Reporting Framework Moves Forward

In May 2011, WCET announced the receipt of funding from the Bill & Melinda Gates Foundation to begin work on the Predictive Analytics Reporting Framework. Now, a federated dataset has been created and PAR researchers have already begun to analyze the data, looking for variables affecting student performance and success. Here, WCET Executive Director Ellen Wagner comments on this milestone for the PAR Framework and on plans to expand the database to increase opportunities for sharing predictive analytics more widely. Read More
Retention | Q&A
Monitoring the PACE of Student Learning: Analytics at Rio Salado College
At Rio Salado College, where all 41,000-plus students attend classes online, identifying at-risk students is a key component of the institution's efforts to help non-traditional students meet their goals. Rio Salado is in the process of rolling out a new homegrown learning analytics system to do just that. The college is also collaborating with outside institutions to help develop better data models to help fine-tune that effort. Read More
Cloud Computing | Feature
4 Cost-Cutting Cloud Strategies for Campus IT
Hands tied by budget cuts, Westmont College's first CIO has introduced the institution to cloud computing in an effort to enhance IT services without additional financial resources. Here Westmont CIO Reed A. Sheard shares details on four cloud-based projects he implemented to do just that. Read More