That’s the Ticket! Lessons Learned Implementing a Higher Ed Ticketing System

Ever wonder how the IT departments of other colleges or universities implement, develop and manage their ticketing systems? Get an intimate view into Manhattan College’s IT department. Presenter Richard Musal, Senior Assistant Director of Client Services and Operations will share their story. Hear how they: Webinar Registration Button

  • Performed a self-study to identify departmental issues
  • Took action based upon the results
  • Went through the process of choosing and implementing a ticketing system
  • Are now taking their department to the next level

Tune in to hear about their experience and takeaway helpful tips and tricks for your department.

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