Online Discussion Platform Adds AI Writing Assistant

Online discussion platform Packback has introduced Deep Dives, an AI-enabled writing coach designed to help students improve their writing.

As students write their assignments, Deep Dives provides personalized feedback on writing mechanics, flow, and structure. The AI-supported categories for each assignment rubric are customizable, the company explained in a news announcement, so that instructors can choose what types of feedback students receive. Students can utilize that feedback to refine their writing before finalizing the assignment and submitting it to their instructor. On the instructor side, Deep Dives automates the process of grading writing mechanics, so that faculty can focus on the content of student work.

"What makes Packback's approach unique is that it levels the playing field for all students, regardless of skill level," noted Samuel Cannon, assistant professor at Louisiana State University-Shreveport, in a statement. "The real-time feedback they receive while they write builds their confidence, encourages good writing habits, and helps them achieve mastery — while also freeing up time for me to focus on the meaningful, substantive feedback."

This fall, Packback surveyed 673 instructors and students about their experience using the tool. The majority of students reported receiving more A grades on writing assignments and feeling more confident in their writing abilities when they used Deep Dives. Seventy-eight percent of instructors agreed that the tool made assigning and grading writing assignments more feasible and manageable, and a similar share said they were either "very satisfied" or "satisfied" with their students' writing after using Deep Dives.

Related Reading

Learn how Ivy Tech Community College is exploring the potential of the Packback online discussion tool to engage underrepresented students.

"The past two years have widened existing gaps in writing proficiency that can cause students to fall behind in their academic progress. Technologies like Packback can ensure that all students receive the formative writing feedback they need to develop a strong foundation of writing skills," said Jessica Tenuta, co-founder and chief product officer at Packback. "Our work is about enabling instructors to spend more time providing their students with feedback on their concepts and content, rather than correcting grammar mistakes. Together with our school and district partners, we're working to make the writing process more engaging and meaningful in ways that will inspire students to keep writing throughout their college journey and beyond."

About the Author

Rhea Kelly is editor in chief for Campus Technology, THE Journal, and Spaces4Learning. She can be reached at [email protected].

Featured

  • glowing blue nodes connected by thin lines in an abstract network on a dark gray to black gradient background

    Report: Generative AI Taking Over SD-WAN Management

    In a few years, nearly three quarters of network operators will use generative AI for SD-WAN management, according to a new report from research firm Gartner.

  • abstract pattern with interconnected blue nodes and lines forming neural network shapes, overlaid with semi-transparent bars and circular data points

    Data, AI Lead Educause Top 10 List for 2025

    Educause recently released its annual Top 10 list of the most important technology issues facing colleges and universities in the coming year, with a familiar trio leading the bunch: data, analytics, and AI. But the report presents these critical technologies through a new lens: restoring trust in higher education.

  • abstract image representing AI tools for reading and writing

    McGraw Hill Introduces 2 Gen AI Learning Tools

    Global education company McGraw Hill has added two new generative AI tools to help personalize learning experiences for both K–12 and higher ed students, according to a news release.

  • abstract image of fragmented, floating geometric shapes with holographic lock icons and encrypted code, set against a dark, glitchy background with intersecting circuits and swirling light trails

    Education Sector a Top Target for Mobile Malware Attacks

    Mobile and IoT/OT cyber threats continue to grow in number and complexity, becoming more targeted and sophisticated, according to a new report from Zscaler.