Open Menu Close Menu

Recruitment & Retention


7 Questions with Qualtrics Head of Education Lee Perlis

What constitutes student success? Traditional measurements such as enrollment, retention, and graduation rates fail to paint the larger picture of the student experience. Here's how institutions can rethink the metrics that define successful outcomes on campus.

Blackbaud to Pay $3M Fine for 'Misleading' Customers Following 2020 Ransomware Attack, Data Breach

Blackbaud, a South Carolina-based provider of administrative, donor management, and CRM software to thousands of K–12 private schools, higher education institutions, and nonprofits, has been ordered by the U.S. Securities and Exchange Commission to pay a fine of $3 million to “settle charges for making misleading disclosures about a 2020 ransomware attack that impacted more than 13,000 customers,” the federal agency said in a news release.

5 Organizations Reimagining Career Navigation for Adult Learners

The United States Department of Education has announced five finalists in its Future Finder Challenge, a competition announced last September seeking digital tools to help adult learners navigate from education to careers. Each finalist will receive $50,000 to help develop a prototype as well as six months of "virtual accelerator" assistance to further develop their product, ED explained in a news announcement.

How Creative Listening Helps Institutions Better Serve Students

Listening to students' wants and needs throughout their interactions with a college or university can help uncover the moments that matter — the intervention points that can make or break the student experience.   

University Innovation Alliance Project to Address High DFW Rates in Gateway Courses

The University Innovation Alliance, a national consortium of public research universities dedicated to increasing the number of diversity of college graduates across the country, has announced a new project aimed at diagnosing and addressing high DFW (drop, withdraw, or fail) rates in gateway courses, particularly for students of color and those from low-income backgrounds.



Educause Guidance for Higher Ed Leaders: Basics of Data Privacy Oversight, Transparency, and Compliance

A new Showcase Series from Educause, titled “Privacy and Cybersecurity 101,” offers guidance for higher education leaders on pressing issues of the day: data privacy, information security, and institutional transparency around both.

14 Technology Predictions for Higher Education in 2023

How will technologies and practices like artificial intelligence, predictive analytics, digital transformation, and change management impact colleges and universities this year? Here's what the experts told us.

7 Questions with Lumen Learning Founders Kim Thanos and David Wiley

Over the past decade, Lumen Learning has expanded its focus on open educational resources to encompass courseware, professional development, online community building and more. Here's how the company is tackling challenges of equity and student success.

National U Initiative to Boost Hispanic Student Success Through DEI, Teaching, Advising, and Transfer Practices

National University (NU) in San Diego, a private, nonprofit Hispanic Serving Institution (HSI), has been awarded a five-year, $3 million grant by the U.S. Department of Education (ED) to help foster Hispanic student success through enhancing Diversity, Equity, and Inclusion, teaching, advising, and transfer practices.

College Completion Rates Improved Between 2016 and 2021, But Students of Color and Part-Time Students Lagged Behind

A new state-by-state analysis by national nonprofit organization Complete College America (CCA) found that while on-time graduation rates at both two- and four-year higher education institutions improved significantly between 2015 and 2021, graduation rates for students of color and those over 25 years old have lagged.