Document Management

Carson-Newman U Goes Paperless in Financial Aid, Registrar, Admissions and Student Accounts

• By Rhea Kelly
• 08/30/16

Tennessee's Carson-Newman University is one step closer to a paperless campus. The institution is rolling out Etrieve, Softdocs' enterprise content management, e-forms and process automation platform, in an effort to automate manual, paper-based processes and streamline operations in the financial aid, registrar, admissions and student accounts offices.

"Last year, our enrollment was at an all-time high and we required a next-generation content management system that could truly transform the way we operate as a university by managing and capturing data electronically," said Kevin Houk, associate IT director for the university. "Softdocs' education-focused team, robust and mobile-friendly platform and direct integration with our ERP made it a very easy and confident choice for us."

Softdocs' Etrieve Forms and Flow products will allow Carson-Newman students and administrators to "access, track and complete web-based e-forms from any device, significantly decreasing time to completion and increasing efficiency," according to a press release. The Etrieve Content tool will provide a centralized repository for managing all student and employee records. The system will capture forms, documentation and other content from the university's Ellucian Colleague ERP; that ERP integration also will enable mass retention and deletion of records to meet compliance requirements.

For more information, visit the Softdocs site.