IT Trends
An e-Newsletter for IT Professionals in Higher Ed

Case Study

  • Expanding the Help Desk

    When students write sizable checks for private college tuition, a certain level of customer service is expected. Telling those students that the IT help desk is only available certain times during the week, and more limited hours on the weekend, for example, doesn't cut it in today's technology-centric educational environment.


IT News

  • National LambdaRail and Internet2 Partner on Cisco TelePresence

    High performance network operators Internet2 and National LambdaRail (NLR) will be collaborating on development and deployment of a unified Cisco TelePresence service offering for the research and education community. The collaboration will enable Internet2 and NLR members to have TelePresence-based conferences with each other.

  • Oracle Moving Project Kenai to

    Oracle has clarified its plans for Project Kenai. Rather than simply changing the Sun Microsystems-hosted developer collaboration platform for open source projects to in-house-only usage, Oracle is moving the Kenai code base to the publicly available community portal.

  • Westmont College Taps Cast Iron Cloud for Application Integration

    Westmont College in Santa Barbara, CA has gone public with its use of cloud computing for application integration. The college is using a cloud integration platform from Cast Iron Systems to secure two-way exchange of real-time information between SalesForce CRM, Westmont's on-demand constituent relationship management application, and its Datatel enterprise resource planning (ERP) system, which runs on the college's private network.

  • IBM Launches Academic Cloud

    IBM will be opening up its software portfolio online to academia to enable faculty to incorporate technology into their curricula. The company said it's working with 20 United States colleges and universities to help them use a new "academic skills cloud" that includes both software and courseware. IBM said it expects to add additional schools over time.

  • Java GUI Builder Syncs Up with Latest Google Web Toolkit Release

    Instantiations recently upgraded its popular Eclipse-based Ajax/Java GUI builder to allow developers to take advantage of new features in the latest major release of the Google Web Toolkit (GWT 2.0).

  • Liquidware Migration Tool Gauges Viability of Migration Candidates

    Liquidware Labs has added a new function within its migration assessment tool that enables IT administrators to perform a "one-click" assessment of the readiness of desktops for the migration.

  • Snowmageddon Creates Avalanche of Emergency Alert Subscriptions

    Institutions located in the northeastern part of the country found an uptick in the number of new subscribers for their emergency alert services during the first week of February--as "Snowmageddon" struck.

  • TopSchool Releases Web Services for Application Integration

    TopSchool has begun rolling out a set of Web services that allows its customers to extend the functionality of the company's student lifecycle management applications.

  • Java Scalability Provider Terracotta Partners with Eucalyptus Cloud Platform

    Java clustering infrastructure provider Terracotta recently joined forces with Eucalyptus Systems, a provider of cloud computing management software, to allow large enterprises to provision clouds on the Amazon-compatible Eucalyptus cloud platform.