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Seizing the Opportunity for Digital Transformation

One silver-lining impact of the pandemic in higher education has been the way it accelerated digital efforts on campus: Countless processes and services were forced to move online, and institutions embraced innovations in technology to ensure the continuity of both operations and strategic mission. Yet can colleges and universities sustain these online services in the long term? In this session, a panel of higher education leaders will discuss the challenges and opportunities of delivering student services online, how to move from solving one-off problems to a more strategic approach, and new models for better supporting students in the future.


  • Marina Aminy, Dean of Online Education and Learning Resources, Saddleback College
  • Michael Berman, Chief Information Officer, California State University
  • Shawna Dark, Chief Academic Technology Officer & Executive Director, Research, Teaching, and Learning, University of California, Berkeley
  • Jessica Phillips, Interim Director of Learning Programs and Digital Flagship, The Ohio State University


Session 1: 9:00 - 9:30 AM PT
Rethinking Campus Spaces for New Learning Models

Session Break 9:30 - 9:45 AM PT

Session 2: 9:45 - 10:15AM PT
Making Flexible Work Policies Sustainable for the Long Haul

Session Break 10:15 - 10:30 AM PT

Session 3: 10:30 - 11:15 AM PT
Seizing the Opportunity for Digital Transformation

Session Break 11:15 - 11:30 AM PT

Session 4: 11:30 AM - 12:15 PM PT
Planning for the Future in the Face of Uncertainty

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