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Technology Think Tank: How to Enrich Student Experiences and Fuel Self Service in Higher Education

Education is rapidly evolving, and colleges and universities need to adapt to today’s digital climate and consumer behaviors to meet future needs. But, while Universities tend to be on the cutting edge of research in many fields, they can be risk-averse when it comes to reconsidering the structure of their own technology stack – further compounded by budget cuts.

In this round table discussion, moderated by Rhea Kelly, thought leaders and experts in the higher ed space will share real-world knowledge on how colleges and universities are leveraging smarter and more efficient technologies and data to enrich student, faculty, and parent experiences.

Topics covered will include:

  • Making information more accessible
  • Building a communication line without friction
  • True omni-channel support – why it matters and how it is changing the experience game
  • Leveraging data analytics to improve education
  • Using AI to attract and delight students


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