Intelligence Will Transform Student Information Systems

Ovum anticipates that artificial intelligence (AI) will become a critical element of the student information systems (SISs) landscape, transforming how colleges and universities deliver education services. Unfortunately, there is considerable hype around AI, which makes understanding the nuanced differences between related technologies and identifying potential use cases challenging. In this paper, Ovum seeks to address this knowledge gap to help institutions better understand the role AI should play in their SIS strategies and make progress on their path to service-delivery transformation.


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