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Improving Student Engagement in Higher Education – Proven Strategies & Best Practices

The pandemic has awoken higher education institutions to the absolute necessity of digitalization. With Covid-19, the sudden and overwhelming need to embrace digital methods and technologies showed us that:

  • Many institutions are lacking digital offerings, structures, and cultures,
  • Students want to engage with their institutions via digital mediums and channels.

By providing students access to student services on the digital channels that they want to connect on, institutions increase the opportunity for better communication at every stage of the student lifecycle - enrolment, engagement, and retention.

Whether you are at the beginning of your digital transformation journey or have already begun, this guide will help you to understand:

  • Why institutions must transition to digital channels
  • The best practices of using social media as a student support channel
  • How to become a truly student-experience-first institution

Read on to find out how you can become a digital transformation leader with the right technology, knowledge, and guidance.

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