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White Papers

Higher education white papers and case studies from our sponsors. Click a title to read more or download.


Greater Speeds, Lower Latency Network Infrastructure Propel Research and Higher Education into New Territory

Next-gen fiber and optical infrastructure form the foundation of a new era of learning, research, and collaboration.


Improve Engagement with Contact Center Technology

As hybrid work and learning now represent the norm in day-to-day campus and instructional operations, most everyone who interacts with a college or university today also expects always-on, omnichannel connections to all facets and functions of business.


Ready to Go All-In on Student Experience?

Connectivity, collaboration, and security are paramount to ensuring student — and all higher ed constituent — satisfaction and success.


Help Is On The Way: Managed Services and Third-Party Security Assessments

As post-pandemic burdens on IT and cybersecurity teams reach an all-time high, can delivery of student and faculty expectations be sustained without outside support?


Secure Access Service Edge’s Flexible, Scalable Security Protects Higher Education’s Highly Distributed World

In Higher Education's high-bandwidth, super-connected, and widely distributed world, the network is where the user is — every user is an edge. How can institutions ensure broad network protection and data security in this new world?


Keep Current: Updates to Credit Card Processing Requirements Mandatory Soon

The Global Payment Card Industry Data Security Standards Council provides a baseline of technical and operational requirements designed to protect payment data. PCI Data Security Standard v4.0 represents the next evolution of the council’s requirements.


Here to Stay: UCaaS Offers Flexibility, Freedom, and New Ways of Teaching and Learning

Unified communications and collaboration has already transformed hybrid work and learning. As cloud-based platforms rapidly evolve to integrate new capabilities and features, their potential appears limitless.


Microcredentials for a More Agile Institution

Microcredentials provide a way for students to learn new technology skills and demonstrate competency without having to invest in a full degree program — and if colleges and universities don’t have a strategy for offering these programs, they risk losing market share to other institutions.