Hands tied by budget cuts, Westmont College's first CIO has introduced the institution to cloud computing in an effort to enhance IT services without additional financial resources. Here Westmont CIO Reed A. Sheard shares details on four cloud-based projects he implemented to do just that.
CIO Michael Statmore explains how Post University ramped up its prospective student system with a little help from his eight-member central IT team and a cloud-based customer relationship management system.
One Oregon university will deploy a continuing education management system to help cut costs on the administration of certificate programs.
In a controversial decision, the University of Texas System will be investing $10 million into a service intended to bolster student success among its 15 campuses.
Pearson recently released an update to its digital repository, Equella. The 5.1 release includes new tools for working with Microsoft Office files, new notifications, and integration with Flickr and YouTube.
Three institutions in the last month have launched a system from Copley Retention Systems intended to keep students more engaged with their learning programs.
To meet the expectations of today's tech-savvy students, colleges and universities are looking for ways to speed up their processes and provide better services for their No. 1 customer.
University College at Texas Tech University is using RightNow Technologies customer relationship suite to connect and provide services to students through Facebook and mobile devices.
The College of William and Mary in Williamsburg, VA, has decided to change customer relationship management systems to "enhance our ability to communicate with prospects and make it possible to maintain an ongoing conversation," according to Senior Associate Dean of Admissions Tim Wolfe.
Miami University in Ohio is replacing its legacy admissions software with a new customer relationship management (CRM) system, which will enable the institution to use a single tool to track students from recruitment, to application, and through to matriculation at the university. The CRM system will also assist the university with alumni relations and student, faculty, and staff communication.