Resources

Webcasts

  • Intentional Outsourcing: How to approach, launch and manage a partnership with a support provider that will delight your user community

    Learn how the University of Virginia developed a successful partnership with Blackboard to improve their service delivery. The session will include determining if outsourcing is right for you, preparing for working with a vendor, assessing knowledge management, implementing best practices and the benefits that can be realized from a strong help desk service provider. 10/19/17 Register Now

  • The Evolving Role of the Higher Ed CISO

    Security risks are multiplying in volume and variety, and it’s no longer just IT’s concern. As budgets flatten and scrutiny rises, how must higher ed IT leadership evolve to keep pace with new threats, while still driving innovation? 10/11/17 Register Now