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White Papers

Higher education white papers and case studies from our sponsors. Click a title to read more or download.


The Future of Higher Ed Enrollment is Data-Driven

In higher education, it’s never been more vital to find new ways to interact with an institution’s entire ecosystem. Institutions typically use a wide range of marketing communications systems, each of which gathers and holds valuable data. These systems, which include call centers, business intelligence units, CRM platforms and many others, remain siloed. The critical data they hold is isolated and unavailable to the rest of the engagement channels.


Experience Management for Education

In today’s ever-evolving education landscape, administrators need faster, more frequent insights to drive key outcomes like admissions, retention, yield, graduation, and engagement. Institutions and systems also need tools and solutions to run research projects more efficiently.


Journey to the Perfect Cloud

The hybrid cloud holds promise for colleges and universities to keep up with evolving institutional needs, better manage costs, and deliver the flexibility and scalability of a modernized approach to IT. Download this resource to learn how to get there.


A 5-Part Plan for Enhancing Student Success

The pandemic has been both a destructive and an instructive force in higher education. Download this resource to discover how the lessons learned over the past few years can help institutions better engage and support students.


Complete Building Care: The full range of what schools and campuses need

Download our welcome guide to Complete Building Care to learn firsthand all the ways that ABM can streamline and strengthen your college and university operations with integrated facility solutions.


3 Key Barriers to Student Success

The skills that students need for post-college success are evolving. Sure, they still need to learn traditional skills and literacies. But they also need to develop 21st century competencies such as communication, collaboration, creativity and critical thinking. To be successful in today’s economy, students must become self-directed, lifelong learners.


Reimagining the Student Experience

As colleges and universities continue to operate in a challenging environment, staff are being called upon to perform their duties in ever more efficient ways, and to deliver services with an increasingly consumer-focused, “on demand” approach. Modernizing the student experience with the use of technology can help staff meet these demands and create a smarter, safer campus experience.


The Ultimate Guide to Student Course Evaluations

Students ignore them. Faculty avoid them. And many hotly debate the appropriateness of student evaluations to determine faculty tenure or promotion. Yet despite their mixed reputation, student course evaluations can be transformative for instructors who embrace the process and use the feedback for improvement.