White Papers

Higher education white papers and case studies from our sponsors. Click a title to read more or download.


Maker Commons in the Modern Library

To push the cutting edge of education and the quest for knowledge, college and university libraries are embracing new forms of technology and learning spaces, including 3D printing.


Challenges & Trends in Higher Education IT Operations: United States

Universities are feeling the pains of digital transformation. Faced with modernization, data center upgrades and continuous cloud-first initiatives, this transformation of the IT environment is making it a challenge to deliver services, comply with service level agreements (SLAs), meet expectations and achieve organizational missions.


Customer Talk: How we improved end-user experience with Service Desk

CareWorx Service Desk offering is more than just a help desk outsourcing solution. We are an IT company and have the technical knowledge to ensure your end-users receive an exceptional support experience.


Reinvent your Learning Environment for Student Success

Today, schools, colleges and universities are electing to shift towards more innovative, open-use spaces that offer creative environments for learning and teaching to take place, often including features such as improved Wi-Fi, large screen monitors and collaborative lounge areas. Students can leverage enhanced digital tools to inspire new learning and maximize productivity.


Secure App Delivery for Today’s Mobile- Ready Campus

This white paper discusses an approach to empower full mobility and productivity for users at educational institutions. With Citrix® XenApp®, campus IT can streamline the delivery Windows applications and data securely, with a like-native experience, on any device, anywhere students, faculty and staff choose to teach, learn and work.


Help Students Succeed with Anywhere Access to IT

Embracing mobility is key to supporting learning outcomes at all levels. App and desktop virtualization allow IT to streamline management and processes while providing students, faculty and staff with seamless, secure access to the apps and data they need to be successful.


Top 10 Reasons to Strengthen Information Security with App and Desktop Virtualization

Explore 10 reasons why app and desktop virtualization should be the foundation for your layered approach to information security. It will enable organizations to pursue priorities such as mobility, flexwork and consumerization while effectively managing risk.


The Risk of Outdated Technologies

Download this informative asset to learn global trends in IT security risks and reasons why security practices and policies need to evolve to deal with threats from disruptive technologies, insider risk and compliance.