White Papers

Higher education white papers and case studies from our sponsors. Click a title to read more or download.


Ransomware Defense for Dummies

Ransomware Defense For Dummies consists of five short chapters that explore how ransomware operates and its defining characteristics, security best practices to reduce ransomware risks, a “new best-of-breed” security architecture, the Cisco Ransomware Defense solution, and important ransomware defense takeaways.


Get Packages out of the Mailroom and into the Right Hands

77% of college students made an online purchase in the last 30 days (SheerID). The more parcels you receive each day, the more lost, misplaced or stolen parcels you'll experience each year. Download this informative white paper to learn how many universities are addressing the surge of incoming packages efficiently while reducing costs.


SendSuite® Tracking and OneSort Pro Enables Speedy Delivery Service to UConn Students

The University of Connecticut, known universally as UConn, includes 10 schools and colleges at the flagship Storrs campus, separate schools of Law and Social Work in Hartford, five regional campuses and the schools of Medicine and Dental Medicine at UConn Health in Farmington. With 30,000-plus students, more than 13,500 reside on-campus. Residential Life plays a vital role in the success of UConn and its students by providing quality facilities, personnel, services, and programs. That’s why finding a solution to a backlog in parcel delivery to students became a top priority when the problem was escalated to the University President.


Manchester University Drives Mailroom Efficiencies and Automates Package Delivery

For any university with a large student population, delivering mail and packages into students’ hands can be challenging. Like many others in the UK, the University of Manchester relied on a porter, who manages the post and keys for a hall of residence using pen and paper, to deliver student packages. As storage space became limited, Manchester turned to Pitney Bowes to help manage the growing volumes of inbound student mail with a more professional, efficient system.


The New Parcel Management

Expectations have changed too. Every detail counts as your school competes for quality enrollment and parent contributions. Parcels can be ordered in seconds to arrive on campus within hours. Then, you’re expected to get them delivered near instantly upon arrival.


Ship, Track, and Deliver with Precision

College and university mail centers may ship and process hundreds, or even thousands of deliveries in a single day. Paper-based and manual processes simply can’t keep pace. Errors and delays caused by misplaced or misdirected packages prompt complaints. But that’s just part of your challenge. Download this helpful asset to learn how administrators are addressing the complex needs of university mail centers.


University of Hertfordshire Improves Customer Services and Efficiency with Automated Tracking

With a growing student population and number of satellite buildings, the University of Hertfordshire handles large volumes of inbound parcels each day. For years, the University had been reliant on a manual process to help manage the delivery of packages, but an internal review found the solution was no longer meeting the requirements of the University. The University turned to Pitney Bowes to update the delivery process and, ultimately, improve customer service for its students and staff.


Haverford College Adopts Automated Shipping and Tracking for Campus Parcels and Mail

The popularity of ecommerce has resulted in college and university mail centers seeing hundreds, if not thousands, of inbound and outbound packages come through their mail centers on a daily basis.