Skip to main content
Add as a preferred source on Google


Research, Surveys & Forecasts


Businessman using a computer with digital graphics representing online IT help desk and technical support services.

Sign-In Problems Are Primary Drivers of Help Desk Tickets, Study Finds

Sign-in problems account for up to 53% of help desk tickets at individual enterprises, but network issues can take significantly longer to resolve, according to a new ControlUp study.

  • 11/09/26
Red digital email envelope caught on a fishing hook inside a glowing neon circle

Cyber Criminals Move Toward More Targeted Phishing Attacks

Cybercriminals are moving away from mass phishing scams and focusing on more targeted attacks, often using trusted websites and services to trick victims, according to a new report from security firm KnowBe4.

  • 11/09/26
Red warning triangle alert on a digital matrix

Survey: 84% of Organizations Reported at Least One AI-Related Incident in the Past Year

Organizations are running into problems as they give artificial intelligence more control over critical business applications, according to new research from identity security firm Delinea.

  • 11/04/26
Hand holding glowing cloud computing and data storage icon

Enterprises Are Giving AI Agents Cloud Access Despite Near-Universal Concerns, Survey Finds

Enterprise software teams are giving artificial intelligence agents access to cloud environments despite widespread concerns about leaked credentials, misconfigurations, and costs, according to a new survey from LocalStack.

  • 11/04/26
In Data Center Office Male IT Analyst Watches Screens Fill With Virus and Malware Warnings

Global Ransomware Attacks Rise 23% in Q3

Global ransomware activity increased 23% in the third quarter of 2026, with organizations in North America and Europe accounting for the largest proportion of attacks, according to cybersecurity firm NCC Group.

  • 11/02/26
Conceptual image of a glowing human brain balanced against a stack of gold coins on a vintage scale

IDC Survey Finds Significant Gap Between AI Spending and Measurable Financial Returns

Nearly 70% of organizations report a significant gap between artificial intelligence spending and measurable financial returns, according to a recent survey by IDC research.

  • 11/02/26
glowing human figures connected by communication lines

Ransomware Pressure Moves Beyond Enterprise Systems to Theaten Employees' Families

Ransomware attackers are exploiting enterprises' own artificial intelligence systems and extending pressure beyond internal networks to employees and their families, according to a new Semperis survey of organizations that suffered disruptive attacks.

  • 10/28/26
AI driven financial growth chart

Organizations Report Positive ROI on AI Investments, Yet Data Readiness and Oversight Lag Behind

Businesses are reporting benefits from artificial intelligence even as their data preparation and oversight processes remain incomplete, according to a survey by data and AI services provider Further.

  • 10/26/26
human typing on keyboard with holographic AI agent

Unexpected AI Agent Activity Reported by Nearly Half of Organizations in Recent Survey

Nearly half of the security and technology professionals in a recent Salt Security survey confirmed or suspected that an AI agent had taken an unintended, unexpected, or unauthorized action in their organization over the past year.

  • 10/21/26
Businessman working on smartphone laptop computer with padlock symbol

Cyber Attacks Increasingly Exploit Trusted Workplace Tools

A new threat intelligence report from Ontinue found that attackers are increasingly using trusted workplace tools to trick users into giving them access to enterprise networks.

  • 10/21/26