Driving Efficiencies in IT: Laying a Solid Foundation for Innovation
At the heart of any strategic IT initiative in higher education is an essential truth: Innovation is impossible without a well-managed, efficient IT operation. The trains must run on time. The plumbing must flow. The machine must be well-oiled. Whatever the metaphor, optimizing the moving parts of IT is often easier said than done. Information sprawl and siloed knowledge can turn routine tasks such as asset management and inventory tracking into a time-consuming challenge. IT documentation technology combats these pain points by bringing efficiency, transparency, and consistency to the table.
In this fireside chat webcast, Campus Technology Editor in Chief Rhea Kelly will speak with Nadir Merchant, General Manager from IT Glue, about how intelligence-driven IT documentation can help IT teams streamline their operations and empower them to pursue strategic innovation and better support the institutional mission.
We will cover:
- Key challenges in managing IT documentation.
- Information siloes, tribal knowledge, and other barriers to IT efficiency.
- Specific pain points related to critical issues such as data security.
- Resources and templates available to help IT organizations begin to streamline their workflows.
- What’s possible with an intelligence-driven approach to documentation.
- How to lay the foundation for strategic initiatives and transformational change.
