Trailblazers in Ed: Navigating AI Initiatives in Student Support

Date: Thursday, May 21, 2026 at 11am PT / 2pm ET

As colleges and universities explore AI’s role in student support, leaders must balance innovation with responsibility, trust, and institutional mission. In this panel discussion, we'll share how institutions are incorporating AI to streamline support operations and enhance student-facing services while keeping the human experience at the center. We'll talk about what has worked, stumbling blocks to watch out for, and where the opportunities have been for meaningful ROI. We'll also take a strategic look at governance and compliance considerations, improving data integration and visibility, gaining stakeholder buy-in, and more. 

About the panelists:

Nicolette Miller, Executive Director of Student Coaching Experience, EdPlus at Arizona State University

Dr. Karen A. Stout, President and CEO, Achieving the Dream

David Weil, Senior Vice President, Strategic Services and Initiatives, Ithaca College

About the moderator:

Rhea Kelly, Editor in Chief, Campus Technology

Date: 05/21/26

Time: 11:00 AM PT


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