Ellucian Releases Constituent Relationship Management for Higher Ed

Ellucian has launched a constituent relationship management (CRM) solution, dubbed Ellucian Enterprise CRM, designed specifically for higher education institutions.

Designed to enable "institutions to target key constituent groups for holistic relationship building that leads to higher enrollments, more successful students, and more committed alumni and supporters," according to a news release, the new tool "includes solutions for recruiting, student success, and advancement, along with general CRM capabilities for the entire campus."

Built on the Microsoft Dynamics CRM platform, features of Ellucian Enterprise CRM include:

  • Business logic, dashboards, data models, reports, and workflows designed specifically for higher ed;
  • On-premise and software-as-a-service deployment options; and
  • Integration with core administrative systems.

"Ellucian is the only company that provides this powerful combination of an integrated, enterprise class technology platform with higher education specific solutions that support the full student lifecycle," said Mark Jones, senior vice president and chief product officer at Ellucian, in a prepared statement. "This ensures that customers have an extensible CRM platform that supports their unique processes for enrollment, student success, and development, and will grow with them as their needs evolve."

More information about Ellucian Enterprise CRM is available at ellucian.com.

About the Author

Joshua Bolkan is contributing editor for Campus Technology, THE Journal and STEAM Universe. He can be reached at [email protected].

Featured

  • circuit patterns

    Anthropic Launches Lower-Cost Claude Sonnet 5

    Anthropic has released Claude Sonnet 5, positioning the model as its most autonomous mid-tier offering to date and a lower-cost alternative to its flagship Opus 4.8 system. The company said the model can plan multi-step tasks, operate tools such as browsers and terminals, and complete agentic work at a level that previously required larger and more expensive models.

  • laptop displaying a red padlock icon sits on a wooden desk with a digital network interface background

    Malware Turns Microsoft 365 Calendar Into Covert Attack Vector

    Security researchers at Group-IB have uncovered a Windows malware strain that turns Microsoft 365 calendars into covert channels for receiving commands and stealing files from targeted organizations.

  • artificial intelligence on laptop

    OpenAI to Combine AI Products into Desktop 'Superapp'

    OpenAI is reportedly developing a desktop application that would combine several of its emerging AI products into a single platform, according to reports, marking the latest step in the company's effort to transform ChatGPT from a standalone chatbot into a broader productivity and automation environment.

  • abstract malware attack

    Report: AI Ransomware Can Now Run Much of an Attack Without Human Help

    Ransomware attacks are becoming more automated, and AI could take that much further, according to global cybersecurity company NCC Group's July 2026 threat intelligence report.