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Bexhill Deploys Technology To Monitor Student Web Use

Bexhill College, a British sixth form educational institution (akin to an American community college though with slightly younger students), has implemented Spector 360 from SpectorSoft Monitoring Software to meet "duty of care" requirements for student Web access. Among other compliance obligations, these requirements essentially hold that an educator could be held negligent if shown to have failed to act toward others without watchfulness, attention, caution, and prudence.

"We had content filtering, but that was not up to dealing with the proxies," said Bob Bailey, systems engineer and network administrator at Bexhill, a school with about 500 computers."With Spector 360, the first thing I do each day is conduct a search to see if students are going to proxy servers. Spector 360 is so powerful and thorough, it will list and deliver me the users. Despite the best efforts of students to do otherwise, Spector 360 has definitely helped us know what is going on ... and the ability to know what's going on is critical to us meeting our Duty of Care."

Spector 360 records a particular user's Web sites visited, e-mails sent and received, chats and instant messages, keystrokes typed, files transferred, documents printed, and applications run. In addition, through a recording tool, the software shows in exact visual detail what a PC user does. The program takes the recorded activities, feeds that information into a database, and provides configurable reports on Web and application activities.

About the Author

Dian Schaffhauser is a writer who covers technology and business for a number of publications. Contact her at dian@dischaffhauser.com.

Comments

Tue, Jan 5, 2010 Real World IT

Just like in the Business world, what you do on a private network is not private and owned by that organization. Do you think Google or Yahoo mail or Facebook is a private form of communication? If you do then you best read those Terms of use carefully. Students in most schools especially k-12 sign acceptable use forms indicating that what they do on the school network including email is not private and can be monitored at anytime. Unfortunately that is the reality of the situation and if you are in the US and receive certain Federal funding, then it is actually mandated that some form of monitoring take place.

Fri, Nov 6, 2009

Is this not somewhat seen as invasion of privacy, i can understand a vast magority of why need you need to take these procautions but why is there a need to log students keystrokes? I understand all pupils need to have restrictions but surely seeing their keystrokes and potentially reading through their emails and IM messages is a violation on their privacy. I say this because not all stutents may have access to the internet outside of the sixth form and email may be their only way of communicating with others, they may believe what they're writing is confidential and infact it isnt.

Thu, Oct 1, 2009 IT Guy US School District

Very interesting to note that the kids get around filtering using proxies ... same thing here ... I think we need to look into enhancing our filtering program with a monitoring solution ... something to fill the gaps, so to speak ...

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