Skip to main content
Add as a preferred source on Google


U South Florida To Deploy Enhanced Mobile 911 Service

  • By Dian Schaffhauser
  • 01/08/10

The University of South Florida has expanded a relationship with Rave Wireless by signing on to deploy the company's new 911 service. Smart911 is a call center technology that allows users to fill out a profile with information prior to an emergency, which is then provided to the emergency dispatcher when a 911 call is made.

The service associates mobile and voice over IP phone numbers with the caller profile data. When a Smart911-equipped center receives an emergency call, the dispatcher gets access to user-provided content, including photos; medical information; emergency contacts; and details about residence, workplace and automobiles, among other details.

 

In the event that the caller is on a mobile phone and the call is dropped before he or she can provide a location, the service continues providing the dispatcher and first responders in the field with mapped location information. This aspect of the service must be pre-authorized by users.

Registration for the service is free. Smart911 is an add-on to the company's notification service, Rave Guardian.

About the Author

Dian Schaffhauser is a former senior contributing editor for 1105 Media's education publications THE Journal, Campus Technology and Spaces4Learning.

Featured

  • broken digital lock and glowing chain

    Cybersecurity Researchers: AI Has Crossed into the Live Attack Chain

    AI is moving beyond assisting cybercriminals and beginning to operate within live attacks, according to a new report from Check Point Research. The technology is making sophisticated capabilities faster and more accessible while creating new security risks for businesses deploying their own AI systems.

  • AI artificial intelligence interface over laptop keyboard

    New Microsoft AI Code of Conduct Emphasizes Human Control

    Microsoft has published a draft code of conduct that details how its homegrown AI models should behave, with human control taking priority over model capability, autonomy, and even task completion.

  • circuit patterns

    Anthropic Launches Lower-Cost Claude Sonnet 5

    Anthropic has released Claude Sonnet 5, positioning the model as its most autonomous mid-tier offering to date and a lower-cost alternative to its flagship Opus 4.8 system. The company said the model can plan multi-step tasks, operate tools such as browsers and terminals, and complete agentic work at a level that previously required larger and more expensive models.

  • Digital cyberspace with particles and Digital data

    Report: AI Is Moving Faster than Data Trust

    AI agents are already in use or pilot at most organizations, but data visibility, governance and precision recovery capabilities have not kept pace, according to Veeam's new Data & AI Trust Gap report.