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Southern Illinois U Edwardsville Upgrades Alumni Apps

The alumni association at Southern Illinois University Edwardsville has implemented an application to improve its fundraising efforts among its 80,000 alumni. The foundation, which raised $3.7 million in fiscal 2009, will be running a set of programs from Agilon to manage donor information and finances.

The organization initially announced its selection of Agilon software in June 2009 and began a phased implementation. The first modules put in place were part of Donor Outreach Suite, which includes Constituent Connection, an online community; Rel@y, an e-mail delivery service; and Events Management. Those programs allow alumni and other university fans to update their profiles, make donations, register for events, and renew memberships through a self-service Web portal.

Since those initial deployments, the foundation has finished integrating legacy Ascend data to work with Agilon's constituent relationship management (CRM) modules. Those provide functions for maintaining donor demographics, prospect reporting and proposal tracking, campaign management, gift processing, planned giving, and management of scholarships and endowment programs.

"Agilon's technology gives our fundraisers the tools they need to be successful." said Patrick Hundley, CEO of the foundation. "With the integrated Donor Outreach Suite we've improved communications and networking with our constituents, and provided them with self-service access for making gifts and pledges, registering for events, and purchasing memberships."

Other Agilon customers have included foundations at the University of Toledo in Ohio, Oklahoma Baptist University in Shawnee, and Montana State University in Bozeman.

About the Author

Dian Schaffhauser is a writer who covers technology and business for a number of publications. Contact her at dian@dischaffhauser.com.

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