About the Author
Phil Long, Ph.D. is senior strategist for the Academic Computing Enterprise at MIT. He is also a senior associate for the TLT Group of the AAHE. View more articles by Phillip Long.
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A recent report out of the MIT Media Lab found that despite $30-40 billion in enterprise spending on generative AI, 95% of organizations are seeing no business return.
Gartner's 2025 Magic Quadrant for Desktop as a Service reveals that while secure remote access remains a key driver of DaaS adoption, a growing number of deployments now focus on broader efficiency goals.
Microsoft has unveiled a public‑preview of its collaborative agents in Microsoft 365 Copilot, bringing a suite of "always‑on" agents grounded in context for channels, meetings, SharePoint sites, Viva Engage communities, and Planner workloads.
Adoption of AI tools is growing quickly but remains uneven across countries and industries, with higher-income economies using them far more per person and companies favoring automated deployments over collaborative ones, according to a recent study released by Anthropic.
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