The Support Service Crisis and Pedagogical Progress

About the Author

Steven Gilbert is President of the TLT Group and moderates the Internet listserv TLT-SWG.

Featured

  • From Fire TV to Signage Stick: University of Utah's Digital Signage Evolution

    Jake Sorensen, who oversees sponsorship and advertising and Student Media in Auxiliary Business Development at the University of Utah, has navigated the digital signage landscape for nearly 15 years. He was managing hundreds of devices on campus that were incompatible with digital signage requirements and needed a solution that was reliable and lowered labor costs. The Amazon Signage Stick, specifically engineered for digital signage applications, gave him the stability and design functionality the University of Utah needed, along with the assurance of long-term support.

  • college student working on a laptop, surrounded by icons representing campus support services

    National U Launches Student Support Hub for Non-Traditional Learners

    National University has launched a new student support hub designed to help online and working learners balance career, education, and family responsibilities as they pursue their education. Called "The Nest," the facility is positioned as a "co-learning" center that provides wraparound support services, work and study space, and access to child care.

  • Three cubes of noticeably increasing sizes are arranged in a straight row on a subtle abstract background

    A Sense of Scale

    Gardner Campbell explores the notion of scale in education and shares some of his own experience "playing with scale" — scaling up and/or scaling down — in an English course at VCU.

  • AI microchip, a cybersecurity shield with a lock, a dollar coin, and a laptop with financial graphs connected by dotted lines

    Survey: Generative AI Surpasses Cybersecurity in 2025 Tech Budgets

    Global IT leaders are placing bigger bets on generative artificial intelligence than cybersecurity in 2025, according to new research by Amazon Web Services (AWS).