Ever since the first customer relationship management (CRM) tools found their way onto North American campuses around 2002, higher ed administrators have cringed at the mention of the word “customer,” preferring to substitute “constituent” for the more sales-driven term. Yet, with competition for qualified candidates heating up over the past decade and the recent economic downturn decimating recruiting budgets, nomenclature has come to matter a good deal less than fresh intelligence and the ability to attract top-level prospects.
The role of the CIO has existed in higher education for some 25 years, but its career path is not well defined. Wayne Brown's ongoing research, now under the guise of the Center for Higher Education Chief Information Officers Studies, attempts to uncover key trends in the CIO role in an effort to help IT leaders going forward.
Sayeed Choudhury has been appointed to CLIR Senior Presidential Fellow.
Miami Dade President Eduardo Padrón is elected to chair the AAC&U.
A humble little old bus left Google's Mountain View, CA campus Monday for a 5,000-mile trek across the US to visit 10 college campuses, beginning with southern California's USC. Of course, the 30-year-old bus was converted to biodiesel, updated with solar panels and other green features, stocked with tons of technology and wireless Internet, and given an adorable "Google" paint job. It departed on schedule, chock full of Google Apps for Education demos and tech experts (riding along or flying to meet the bus) with new ideas to discuss with students and faculty.
Nominations for the National School Boards Association's "20 To Watch" program are coming to a close within the next two weeks. The program aims to recognize innovators in the field of education technology in both higher education and K-12.
Eric Dirst will be the new chief information officer at the parent company for DeVry University and the Keller Graduate School of Management.
Helen Chu is the new director of academic information services at the University of Oregon.
Dave Wilson has been named as the new Chief Technology Officer for Western Governors University.
In March, 2008, Molly Tamarkin will become the new Chief Technology Officer at the University of Puget Sound in the state of Washington.