Justice Department Looks Into Blackboard's Angel Acquisition

[Updated May 27 at 2:43 p.m.]

The United States Department of Justice is apparently taking an interest in Blackboard's recent acquisition of Angel Learning. DOJ has been asking questions about the controversial buyout, according to Blackboard's chief rival in the commercial LMS space, Desire2Learn.

Blackboard bought Angel Learning this month for $95 million in cash and stock. Although Blackboard promised ongoing support and development for Angel customers, the announcement was met with considerable concern from the Angel user community--ranging from mere nervousness about competition in the market to outright anger. (Some comments can be viewed here.)

Information about the DOJ investigation is a bit scant at present. We spoke with Diane Lank, Desire2Learn's general counsel, who informed us that DOJ had made information requests to the company about the Blackboard/Angel deal, but those questions she characterized as "generic," having to do with topics like market share (of which Blackboard owns the vast majority among commercial LMS providers in education).

She said the questions started coming in as early as May 14, the very day Blackboard CEO Michael Chasen was addressing attendees at the Angel user conference. She said Desire2Learn didn't reveal this information at the time because the company thought the investigation was confidential.

"All I can tell you is we received an inquiry from the Department of Justice," Lank said in a phone interview. "... [W]e were first informed on May 14 that they had opened an official investigation. But we thought that that was confidential." However, she said, following another conversation with the DOJ Tuesday, it was made clear that the investigation was not confidential.

Blackboard had not made any comments publicly or to shareholders between May 14 and May 26, when we requested further information about the investigation. (The company has since informed shareholders of the DOJ's scrutiny, filing information with the Securities and Exchange Commission May 27.) Blackboard told us that it received an inquiry May 22 from the DOJ, which would place it considerably later than the inquiry received by Desire2Learn.

Blackboard's Mathew Small, chief business officer, issued a prepared statement commenting on the DOJ investigation late this afternoon.

"Blackboard is providing information to the Department of Justice on a voluntary basis regarding the Angel Learning transaction in response to an inquiry received on May 22," Small wrote. "The industry is as vibrant as it has ever been and we are confident that the Angel transaction was compliant with all relevant antitrust requirements. There is no impact whatsoever on either Angel or Blackboard clients who will continue to be served by the newly combined company."

According to Blackboard's own statistics, the company has approximately 5,800 K-12 schools, higher education institutions, government organizations, and private companies as clients of its LMS software and commerce and security offerings. In terms of education alone, as of about a year ago, Blackboard claimed between 70 percent and 80 percent of the higher education market in the United States and about 400 K-12 clients.

We will keep you updated with further information as it becomes available.

Comments

Fri, Jun 5, 2009 Brian Mulligan http://brian.mulligan.googlepages.com/

There may be a view that these mergers are anti-competitive. Unfortunately (for the commercial offerings) the real competition is from Moodle and Sakai. Open source seems particularly suitable for higher education. It is possible that commercial systems will be wiped out by open-source solutions. So it is sensible for the commercial vendors to merge in order to compete (survive?) against the open-source solutions. It is probably their only option at this stage.

Fri, May 29, 2009

So who will win? Time will tell. Like they don't all merge together and become Microsoft.

Thu, May 28, 2009

Speaking from an experienced LMS administrator, WebCT Vista was not a very good program from the beginning. It was buggy, fraught with problems from using the dreaded Java to drive it's enterprise application that were never Blackboard's fault, yet Bb took the hit. I think Bb had a far superior product than WebCT ever did, even when WebCT only had their earlier lame WebCT CE product. That program was so klunky and difficult move around in that I didn't blame faculty for not wanting to use it. As for Bb purchasing Angel, I can only hope that Bb learned some lessons about support (yes, support was not good) and from recent experiences, it has improved.

Thu, May 28, 2009

For the person who commented that American colleges are the worst...Why do so many students come from countries around the world to attend an American college? They aren't doing it to just to come to America since the majority of them return to their country after graduation. American colleges provide an excellent education. As for the 'whining,' since when is an open discussion about issues of interest whining? That is, after all, the purpose of forums such as this.

Thu, May 28, 2009

They say that the "merger" will benefit both BlackBoard and Angel customers. Funny, when they did the merger with WebCT they said the same thing. As WebCT Vista clients, we had issues that never got resolved. The customer service got worse. And then they decided that the they couldn't do anything with WebCT so they are cutting back the support for it. They are fazing out WebCT in less than two years forcing all WebCT users to go to the new BlackBoard 9. I feel sorry for all of the Angel users that really liked that LMS. Say hello to BlackBoard 10...

Thu, May 28, 2009

We left Bb some years back for ANGEL. Best move ever! Even the faculty were enthusiatic about converting. We had bad service, nearly no support even though paying for it, and the move dramatically reduced our maintenance costs. Even today, we have adjunct faculty that teach using Bb, ANGEL, and others who say that ANGEL is the best. Once you're burnt, and I can say that we felt badly burnt at the time, why wouldn't you be completely sceptical? I remember it being a nightmare that still haunts me to this day. So do I hate Bb? Well, not really. But I'm not very anxious to be hugging and sharing the love with a company that at one time made all our lives miserable.

Wed, May 27, 2009

I wonder how many of you, who seem to hate Blackboard so much, have actually used it recently. As for the multi-click complaint, there are all sorts of short cuts. We get excellent service, the system is never down unless we are doing server maintenance or an upgrade and our students love it. Blackboard keeps adding great new features and always asks for our input. We've only seen good things come out of the WebCT aquisition and I'm expecting the same from the Angel acquisition.

Wed, May 27, 2009

Let's not kid ourselves, open source is not a "free" alternative - but it is an alternative. And there are a number of "for profit" companies that are willing to work with open source ventures to help provide options for educators. Unless there is some economic interest the model will not be sustainable. Surely there are folks in public and private institutions willing to work together to develop legitimate options to Bb.

Wed, May 27, 2009

One way to avoid costly LNS fees and the frustration of your chosen LMS to be gobbled up by Blackboard is to switch to Moodle. We did that very thing years ago, and have never once regretted that decision!

Wed, May 27, 2009

With high speed internet on campus and new updated Blackboard it improved. Still, it's slow, a bit awkward by the absence of shortcut link that leaves a multiple clicks, loads, clicks, etc. Moving materials from one class/term to the following one is awkward, and no preview of text is possible for aid in selection, or minor editing. The improvements needed are obvious to a uzer, but improvement is slow --- VERY slow.

Wed, May 27, 2009

Did you see that Office episode where Michael Scott created a paper company and undercut Dunder Mifflin to steal their customers. Well it turns out that The Michael Scott Paper Company would soon go out of business because they weren't charging enough to cover their expenses. They were then bought out by Dunder Mifflin since they really had no other option. That's WebCT, Scholar 360, ANGEL and all these other companies that have come and gone, or will soon be gone. Until Universities pay more for this software (which is a major component of education that no one wants to pay for) or they all switch to open-source this cycle will continue.

Wed, May 27, 2009 Glen Moriarty

Thank you for your reporting. This acquisition has really opened up the LMS market. At www.scholar360.com, we've been contacted by tens of ANGEL clients and Bb clients. There is some real frustration being experienced across the board. I wanted to share that the DOJ has also contacted us. I've got a call with them next week and will update you with more details at that point.

Wed, May 27, 2009

Having been in the LMS field I understand how crippling this is for on-line programs. In the world of on-line learning, the LMS is a critical component. There aren't that many companies listening to educators about what they need to be successful. ANGEL Learning was a significant listener. Large corporations such as Blackboard, are slaves to another master, not the customer.

Wed, May 27, 2009

Who gives a shxt. American colleges are the worst and the most expensive. Maybe if you all spent more time teaching instead of whining about Blackboard you wouldn't be so stupid.

Wed, May 27, 2009

Our institution suffer from BlackBoard buying WebCT and everything stopped working. I hope BlackBoard is not blind to the fact that they have become the AOL of LMS and take a lesson from Adobe taking over the personality of Macromedia and actually improving their products. One can only wish :-)

Wed, May 27, 2009

Absolutely - Blackboard is one of the worst applications I've seen. I was at its headquarters once and complained about having to click through so many screens just to get one administrative task completed, and asked whether they could improve it. A VP said to me, "There's nothing to fix. You're wrong." ! Now that's great customer service.

Wed, May 27, 2009

We went through this process when Blackboard bought WebCt. The myriad of problems conbined with the miserable service left a permanent stain on our distance learning program and left us with a severly gunshy faculty. We were harmed by the last acquisition and cannot see why this one will be any different.

Wed, May 27, 2009

If you can't sue the competition, buy them!

Wed, May 27, 2009

Too bad there isn't a free open source alternative. Oh wait, there is.

Wed, May 27, 2009

"There is no impact whatsoever on either Angel or Blackboard clients who will continue to be served by the newly combined company." Ha! Except for poor service and inferior products, typical of Blackboard.

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