Indiana University Secures Internet2 Network Operations Support Role

Internet2 has signed a new three-year deal with Indiana University for the institution's GlobalNOC research and education network operations service to continue providing customer and break-fix support for the Internet2 national network. The agreement, the result of a nine-month request for proposal process led by both Internet2 staff and community members, enables Internet2 to consolidate two prior network operations center agreements, making GlobalNOC the sole service provider. The contract will begin on Jan. 1.

"We greatly appreciate the community team that convened to assist with shaping the RFP process, analyzing proposals and providing instrumental input on this consolidated support approach," said Rob Vietzke, vice president of network services at Internet2, in a statement. "Reengaging with the IU GlobalNOC allows a clear path forward for the Internet2 Network Operations Center to continue providing world-class, transparent and trusted support for our member community. This decision also aligns with Internet2's strategic priorities for 2022, including the rollout of new tools and services enabled by our Next Generation Infrastructure and the expansion of our senior- and mid-level engineering functions."

"For nearly a quarter century, the GlobalNOC at Indiana University has been proud to partner with Internet2 to help provide innovative support, services, and technologies to advance research and education networks," commented Rob Lowden, IU vice president for IT and chief information officer. "We are honored that Internet2 chose to continue our partnership after a competitive request for proposal process. Our culture of high expectations, scientific curiosity and world-renowned expertise make the GlobalNOC an excellent fit to continue working with Internet2 well into the future."

About the Author

Rhea Kelly is editor in chief for Campus Technology, THE Journal, and Spaces4Learning. She can be reached at [email protected].

Featured

  • interconnected cloud icons with glowing lines on a gradient blue backdrop

    Report: Cloud Certifications Bring Biggest Salary Payoff

    It pays to be conversant in cloud, according to a new study from Skillsoft The company's annual IT skills and salary survey report found that the top three certifications resulting in the highest payoffs salarywise are for skills in the cloud, specifically related to Amazon Web Services (AWS), Google Cloud, and Nutanix.

  • a hobbyist in casual clothes holds a hammer and a toolbox, building a DIY structure that symbolizes an AI model

    Ditch the DIY Approach to AI on Campus

    Institutions that do not adopt AI will quickly fall behind. The question is, how can colleges and universities do this systematically, securely, cost-effectively, and efficiently?

  • minimalist geometric grid pattern of blue, gray, and white squares and rectangles

    Windows Server 2025 Release Offers Cloud, Security, and AI Capabilities

    Microsoft has announced the general availability of Windows Server 2025. The release will enable organizations to deploy applications on-premises, in hybrid setups, or fully in the cloud, the company said.

  • digital brain made of blue circuitry on the left and a shield with a glowing lock on the right, set against a dark background with fading binary code

    AI Dominates Key Technologies and Practices in Cybersecurity and Privacy

    AI governance, AI-enabled workforce expansion, and AI-supported cybersecurity training are three of the six key technologies and practices anticipated to have a significant impact on the future of cybersecurity and privacy in higher education, according to the latest Cybersecurity and Privacy edition of the Educause Horizon Report.