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Student Success

Here you'll find articles on the use of technology to improve student outcomes and ways higher education institutions are working to support student success.


7 Questions with Qualtrics Head of Education Lee Perlis

What constitutes student success? Traditional measurements such as enrollment, retention, and graduation rates fail to paint the larger picture of the student experience. Here's how institutions can rethink the metrics that define successful outcomes on campus.

EAB Announces Recruitment Management Module Extension of Its Navigate Enrollment Platform

Enrollment, student success, and education research company EAB has rolled out a new Recruitment Management Module as part of its Navigate enrollment platform. The new module will help colleges recruit and retain students with a coordinated, single platform that provides outreach to students.

Blackbaud to Pay $3M Fine for 'Misleading' Customers Following 2020 Ransomware Attack, Data Breach

Blackbaud, a South Carolina-based provider of administrative, donor management, and CRM software to thousands of K–12 private schools, higher education institutions, and nonprofits, has been ordered by the U.S. Securities and Exchange Commission to pay a fine of $3 million to “settle charges for making misleading disclosures about a 2020 ransomware attack that impacted more than 13,000 customers,” the federal agency said in a news release.

5 Organizations Reimagining Career Navigation for Adult Learners

The United States Department of Education has announced five finalists in its Future Finder Challenge, a competition announced last September seeking digital tools to help adult learners navigate from education to careers. Each finalist will receive $50,000 to help develop a prototype as well as six months of "virtual accelerator" assistance to further develop their product, ED explained in a news announcement.

How Creative Listening Helps Institutions Better Serve Students

Listening to students' wants and needs throughout their interactions with a college or university can help uncover the moments that matter — the intervention points that can make or break the student experience.   

University Innovation Alliance Project to Address High DFW Rates in Gateway Courses

The University Innovation Alliance, a national consortium of public research universities dedicated to increasing the number of diversity of college graduates across the country, has announced a new project aimed at diagnosing and addressing high DFW (drop, withdraw, or fail) rates in gateway courses, particularly for students of color and those from low-income backgrounds.

Educause Guidance for Higher Ed Leaders: Basics of Data Privacy Oversight, Transparency, and Compliance

A new Showcase Series from Educause, titled “Privacy and Cybersecurity 101,” offers guidance for higher education leaders on pressing issues of the day: data privacy, information security, and institutional transparency around both.

Western Governors University Adds Peer-to-Peer Support to Competency-Based Courses

Western Governors University's College of Information Technology has adopted InScribe's digital community platform to bring a peer-to-peer support model to its competency-based courses.

14 Technology Predictions for Higher Education in 2023

How will technologies and practices like artificial intelligence, predictive analytics, digital transformation, and change management impact colleges and universities this year? Here's what the experts told us.

WCET Survey: 6 Things Students Want to Know Before Enrolling in Digital Courses

Students who want to enroll in digital courses are finding that not enough information is provided ahead of time in order for them to be successful, a 2022 WCET (WICHE Cooperative for Educational Technologies) partnership survey found.