CampusAssist Brings Anonymous Messaging to University Services

Heartland Payment Systems has launched CampusAssist, a new communications tool designed to help connect students with campus services using anonymous texting.

CampusAssist is built around Heartland's GuestAssist, a communications tool used fairly widely inside and outside of education--at sports stadiums, in airports, and in facilities in both K-12 and higher education institutions.

CampusAssist, offered through the company's Campus Solutions division, provides real-time one-on-one messaging between students and their institutions using the CampusAssist Communications Center--a hosted, centralized communications hub that receives and distributes the messages to the appropriate support staff, such as security, medical, parking, the help desk, or other campus services.

Heartland reported that Canada's Wilfrid Laurier University has signed on as the first adopter of CampusAssist. The university adopted Heartland's technology for use with stadium events and is now "expanding the offering through Heartland for other campus communication needs, including security," according to information released today by the company.

CampusAssist is available now on an annual subscription basis. Further details can be found on Heartland's education portal.

About the Author

David Nagel is the former editorial director of 1105 Media's Education Group and editor-in-chief of THE Journal, STEAM Universe, and Spaces4Learning. A 30-year publishing veteran, Nagel has led or contributed to dozens of technology, art, marketing, media, and business publications.

He can be reached at [email protected]. You can also connect with him on LinkedIn at https://www.linkedin.com/in/davidrnagel/ .


Featured

  • modern college building with circuit and brain motifs

    Anthropic Launches Claude for Education

    Anthropic has announced a version of its Claude AI assistant tailored for higher education institutions. Claude for Education "gives academic institutions secure, reliable AI access for their entire community," the company said, to enable colleges and universities to develop and implement AI-enabled approaches across teaching, learning, and administration.

  • SXSW EDU

    SXSW EDU 2025 on Higher Education and Ever-changing Technology

    Join education's most passionate community this March 3-6, 2025 at a special 15th-annual SXSW EDU Conference & Festival in Austin, Texas.

  • AI robot with cybersecurity symbol on its chest

    Microsoft Adds New Agentic AI Tools to Security Copilot

    Microsoft has announced a major expansion of its AI-powered cybersecurity platform, introducing a suite of autonomous agents to help organizations counter rising threats and manage the growing complexity of cloud and AI security.

  • Abstract widescreen image with geometric shapes, flowing lines, and digital elements like graphs and data points in soft blue and white gradients.

    5 Trends to Watch in Higher Education for 2025

    In 2025, the trends shaping higher education reflect a continuous transformation of the higher education landscape to meet the changing needs of students and staff, while maintaining sustainable and cost-effective institutional practices.