Student Success

Here you'll find articles on the use of technology to improve student outcomes and ways higher education institutions are working to support student success.


ransomware

Blackbaud to Pay $3M Fine for 'Misleading' Customers Following 2020 Ransomware Attack, Data Breach

Blackbaud, a South Carolina-based provider of administrative, donor management, and CRM software to thousands of K–12 private schools, higher education institutions, and nonprofits, has been ordered by the U.S. Securities and Exchange Commission to pay a fine of $3 million to “settle charges for making misleading disclosures about a 2020 ransomware attack that impacted more than 13,000 customers,” the federal agency said in a news release.

career navigation

5 Organizations Reimagining Career Navigation for Adult Learners

The United States Department of Education has announced five finalists in its Future Finder Challenge, a competition announced last September seeking digital tools to help adult learners navigate from education to careers. Each finalist will receive $50,000 to help develop a prototype as well as six months of "virtual accelerator" assistance to further develop their product, ED explained in a news announcement.

group of college students studying

How Creative Listening Helps Institutions Better Serve Students

Listening to students' wants and needs throughout their interactions with a college or university can help uncover the moments that matter — the intervention points that can make or break the student experience.   

college lecture hall

University Innovation Alliance Project to Address High DFW Rates in Gateway Courses

The University Innovation Alliance, a national consortium of public research universities dedicated to increasing the number of diversity of college graduates across the country, has announced a new project aimed at diagnosing and addressing high DFW (drop, withdraw, or fail) rates in gateway courses, particularly for students of color and those from low-income backgrounds.

Businessman on blurred background using digital padlock with data protection 3D rendering

Educause Guidance for Higher Ed Leaders: Basics of Data Privacy Oversight, Transparency, and Compliance

A new Showcase Series from Educause, titled “Privacy and Cybersecurity 101,” offers guidance for higher education leaders on pressing issues of the day: data privacy, information security, and institutional transparency around both.

digital community

Western Governors University Adds Peer-to-Peer Support to Competency-Based Courses

Western Governors University's College of Information Technology has adopted InScribe's digital community platform to bring a peer-to-peer support model to its competency-based courses.

2023 trends to watch

14 Technology Predictions for Higher Education in 2023

How will technologies and practices like artificial intelligence, predictive analytics, digital transformation, and change management impact colleges and universities this year? Here's what the experts told us.

college student working on computer

WCET Survey: 6 Things Students Want to Know Before Enrolling in Digital Courses

Students who want to enroll in digital courses are finding that not enough information is provided ahead of time in order for them to be successful, a 2022 WCET (WICHE Cooperative for Educational Technologies) partnership survey found.

group of college students

Report: Trust in Higher Ed Institutions Increases, But Listening Strategies Need Improvement

In a new report, experience management company Qualtrics found that students, families, and alumni said their experiences at colleges and universities improved in 2022, making them likely to recommend these institutions.

7 questions with lumen learning

7 Questions with Lumen Learning Founders Kim Thanos and David Wiley

Over the past decade, Lumen Learning has expanded its focus on open educational resources to encompass courseware, professional development, online community building and more. Here's how the company is tackling challenges of equity and student success.