What Southern New Hampshire University Does to Engage a Remote Workforce

Campus Technology Insider Podcast

The Campus Technology Insider podcast explores current trends and issues impacting technology leaders in higher education. Listen in as Editor in Chief Rhea Kelly chats with ed tech experts and practitioners about their work, ideas and experiences.


Southern New Hampshire University is well known for innovation in online learning, so it may surprise you to learn that prior to the pandemic, the institution had less than 100 employees working remotely, and had only just begun building out its remote work policies. Employee culture was largely reliant on working in a face-to-face environment. But in March 2020, the abrupt shift to fully remote work required a new approach to employee engagement. We spoke with Jennifer LaFountain, director of employee experience at SNHU, about how the institution is developing a culture that allows employees to feel connected no matter where they are located.

Resource links:

Music: Mixkit

Duration: 34 minutes

Transcript

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About the Author

Rhea Kelly is editor in chief for Campus Technology, THE Journal, and Spaces4Learning. She can be reached at [email protected].

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