Pew Research: Americans Feel More Concerned Than Excited About AI

  • By Kate Lucariello
  • 09/20/23

According to recent research conducted by the Pew Research Center in 2023, 52% of Americans feel "more concerned than excited" about the use of AI in daily life, compared to 37% in 2021 — an increase of 15 percentage points.

The research team surveyed 11,201 U.S. adults from July 31 to Aug. 6, 2023. Participants were contacted randomly by the national online survey American Trends Panel.

In 2021, 45% of participants were equally excited and concerned about the use of AI, with 18% more excited than concerned, and 37% were more concerned than excited. That number did not change significantly in 2022 (46% equally concerned/excited, 15% more excited, and 38% more concerned), but this year those percentages have drastically changed, with 36% equally concerned/excited, 10% excited, and 52% concerned.

Pew said concern about AI outweighs excitement across the major demographic groups polled: gender, race, ethnicity, partisan affiliation, education, and others. Perhaps predictably, 61% of older adults (65+) are more concerned than excited, with the gap being smaller among 18 to 29-year-olds, but still significant: 42% more concerned, and 17% more excited.

The research also shows that growing public awareness about AI is keeping pace with rising concerns.

"Those who have heard a lot about AI are 16 points more likely now than they were in December 2022 to express greater concern than excitement about it," the report noted. "Among this most aware group, concern now outweighs excitement by 47% to 15%. In December, this margin was 31% to 23%." Levels of concern seem to be about equal whether people have heard a lot about AI (16%) or not much (19%).

Americans' concerns focus heavily on maintaining control of AI, doubts about whether it will improve our lives, and use of it in certain fields, such as medicine, the report said. A large concern is also data privacy and safety with the use of AI, with 53% of survey respondents feeling their information is not being kept safe and private.

Visit the report page to read more about the results and follow links to the methodology.

About the Author

Kate Lucariello is a former newspaper editor, EAST Lab high school teacher and college English teacher.

Featured

  • server racks, a human head with a microchip, data pipes, cloud storage, and analytical symbols

    OpenAI, Oracle Expand AI Infrastructure Partnership

    OpenAI and Oracle have announced they will develop an additional 4.5 gigawatts of data center capacity, expanding their artificial intelligence infrastructure partnership as part of the Stargate Project, a joint venture among OpenAI, Oracle, and Japan's SoftBank Group that aims to deploy 10 gigawatts of computing capacity over four years.

  • Training the Next Generation of Space Cybersecurity Experts

    CT asked Scott Shackelford, Indiana University professor of law and director of the Ostrom Workshop Program on Cybersecurity and Internet Governance, about the possible emergence of space cybersecurity as a separate field that would support changing practices and foster future space cybersecurity leaders.

  • consumer electronic devices—laptop, tablet, smartphone, and smart speaker—on a wooden surface with glowing AI icons hovering above

    OpenAI to Acquire Io, Plans Consumer AI Hardware Push

    OpenAI has announced plans to acquire io, an artificial intelligence hardware startup co-founded by former Apple design chief Jony Ive. The deal is aimed at creating a dedicated division for the development of AI-powered consumer devices.

  • human profile with a circuit-board brain next to an open book

    Georgia State U and Operation HOPE Program Fosters AI Literacy in Underserved Youth

    A pilot program co-led by Operation HOPE and Georgia State University is working to build technical, entrepreneurial, and financial-literacy skills in Atlanta-area youth to help them thrive in the AI-powered workforce.